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Support

Cine Lens Customization

This is a paid service that changes the specifications of the cine lens. As this is done by specialized staff, it cannot be accepted at retail stores. Please note that all inquiries will be handled collectively at authorized subsidiary/distributor of Sigma.

Mount Conversion

Sigma Cine lens mount can be converted to the other available mounts by Sigma America and Sigma Authorized Cine Service Centers. Due to the electronic contacts, required parts and necessary adjustments, mount conversion cannot be done by the end user.

The Conversion charge is $498 including parts and labor. Subject to mount, parts and service availability. This service is not offered for PL mount lenses. Please check the specific product page to check availability in different mounts.

Please send your Cine lens to either SIGMA America or an Authorized Sigma Cine Repair Center (listed below). Include the Mount Conversion Request Form when you send in your product.

CONTACT

Focus Ring Notation Conversion

Sigma can convert the notation on the focus ring from either feet or meter, and to the other after purchase as necessary (charges apply). For more information, please contact your nearest Sigma representative directly.

CONTACT

Fully Luminous Painting

The specification, gradation baseline, lens change indications, and rings all feature luminous paint for enhanced visibility. The upgrade is available after purchase (charges apply). For more information, please contact your nearest Sigma representative directly.

CONTACT

Torque Adjustment

Torque adjustment of each ring to meet users' preference. (charges apply). For more information, please contact your nearest Sigma representative directly.

CONTACT

/i Technology Conversion

This service allows converting PL-Mount lenses to the newer electronic PL-Mount compatible with Cooke's /iTechnology protocol. (charges apply). For more information, please contact your nearest Sigma representative directly.

CONTACT

Back-focusing Adjustment

Fine back-focusing adjustment to achieve optimal performance on your cameras (charges apply). For more information, please contact your nearest Sigma representative directly.

CONTACT

U.S. customers, please choose the most convenient service center listed below for Sigma Cine product service. For repair outside the U.S., please contact:  [email protected]

Send cine repairs to:

Sigma AMERICA
Attn: Service Department
15 Fleetwood Court
Ronkonkoma, NY 11779

Tel: 631 227-2036
Fax: 631 585-1895
E-mail:  serviceny@sigmaphoto. com

Authorized Cine Services Centers

(Note: These service centers are for Cine Products Only –  Do not send Photo Products)

Please print the Cine Service Request Form below and include the form with the product you are sending for service to your closest authorized cine service center.

ABEL CINE LA
801 South Main Street
Burbank, CA 91506
Tel: 888.700.4416
Tel: 818.972.9078
Fax: 818.972.2673

ABEL CINE NY
88 35th Street 4th Fl
Brooklyn, NY 11232
Tel: 888.223.1599
Tel: 646.933.9800
Fax: 212.462.0199

Duclos Lenses, Inc.
20222 Bahama Street
Chatsworth, CA 91311
Tel: 818 773-0600
Fax: 818 773-0601

Sigma Cine lens mount can be converted to the other available mounts by Sigma America and Sigma Authorized Cine Service Centers. Due to the electronic contacts, required parts and necessary adjustments, mount conversion cannot be done by the end user.

The Conversion charge is $498 including parts and labor. *Subject to mount, parts and service availability. This service is not offered for PL mount lenses. Please check the specific product page to check availability in different mounts.

Please send your Cine lens to either SIGMA America or an Authorized Sigma Cine Repair Center (listed below). Include the Mount Conversion Request Form when you send in your product.

Fine back-focusing adjustment to achieve optimal performance on your cameras.

Sigma can convert the notation on the focus ring from either feet or meter, and to the other after purchase as necessary.

The specification, gradation baseline, lens change indications, and rings all feature luminous paint for enhanced visibility. The upgrade is available after purchase.

Torque adjustment of each ring to meet users' preference.