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SERVICE & SUPPORT

SERVICE REQUEST INSTRUCTIONS (U.S. CUSTOMERS ONLY)

To facilitate the process, please include the following information with your service request:

Please print this form and include it with the product you are sending for service.

Name, address and telephone number and email address.
We do not ship to P.O. boxes, please provide a street address.
Warranty Card and Purchase Receipt (required for warranty service).
A brief note explaining the issue with your product or simply fill out the Sigma Service Request Form

For products out of warranty, you will be provided with a free estimate.

Please note, Sigma Corporation and Authorized Sigma Service Center cannot be held responsible for lost or damaged shipments.

We recommend you insure your product and retain a shipping record.

Please Note: In order to expedite service, your Sigma product, sent to Sigma Corporation of America, may be forwarded by us, to one of our authorized repair facilities. As a result, you may receive an estimate or other communication regarding the service directly from them, as needed.

CHECK OUT SIGMA'S NEW ONLINE REPAIR FORM, CLICK HERE. WE'VE MADE TRACKING YOUR REPAIR EASIER! The Sigma Repair Form is for repairs being sent to Sigma Corporation of America in NY only and is for US customers only.

Payments to Service Department

You may pay for your repair charges using our secure online page. We accept payments via Amex / Visa / MasterCard. We do not accept Discover cards.
Please click here for the Online Payment Form. (Sigma Factory Service Department only)