Sigma Factory Service Department - United States Customers Only

For Sigma customers in the US, please address all written correspondence to:

Sigma Corporation of America
15 Fleetwood Court
Ronkonkoma, NY 11779

To request assistance by phone in the US, our technicians are available from 9AM to 5PM Eastern Standard Time, Monday through Friday. Please call: (631) 585-1144.

Customer Service Department call toll free (800) 896-6858.

You can also fax us 24 hours a day.
Fax: (631) 585-1895 or (631) 585-7661

E-mail: info@sigmaphoto.com

For your convenience, your Sigma product may also be serviced at:

Authorized Sigma Service Center

C.R.I.S.
250 N. 54th Street
Chandler, AZ 85226

e-mail: cris@criscam.com
Tel: 480 940-1103
Fax: 480 940-1329

Store hours: 9:00 AM - 5 PM, M-F Pacific Standard time

Authorized Sigma Service Center

Camera Repair Japan
3435 Breckinridge Blvd, Suite 130
Duluth, GA 30096

e-mail: crjco@aol.com
Tel: 770-849-0555
Fax: 770-449-7999

Store hours: 8:30 AM – 5:00 PM M-F, 9:00 AM – 1:00 PM Sat

Service Request Instructions

Please include the following information with your service request:

• Name and address.
• Warranty card(only required for warranty service).
• Copy of purchase receipt(only required for warranty service).
• Brief note explaining issue with your product.

If you wish to be contacted via email for service related issues, please provide your email address.

For products out of warranty, you will be provided with a free estimate.

Please note, Sigma Corporation and Authorized Sigma Service Center can not be held responsible for lost or damaged shipments.

We recommend you insure your product and retain shipping record.

Please print this form and include it with the product you are sending for service:
Sigma Service Request Form

Please Note: In order to expedite service, your Sigma product, sent to Sigma Corporation of America, may be forwarded by us, to one of our authorized repair facilities. As a result, you may receive an estimate or other communication regarding the service directly from them, as needed.

Payments to Service Department
If you wish to pay for your repair charges, using our secure online page, please click here (Sigma Factory Service Department only). We accept payments via Amex / Visa / Master Card.